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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanna Trudell

June 5, 2025

5  out of  5
rating by Shanna Trudell
"Couldn't be happier to work with Karen and her team! Brianna was such a wonderful help after I purchased my car and getting everything transferred over and made the whole process so easy."
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Mary Garcia

June 4, 2025

5  out of  5
rating by Mary Garcia
"Chasity did a great job answering all my questions and helping me get set-up with new homeowners insurance. She also reviewed all my auto insurance and gave me all printed copies of all documents. Her knowledge and friendly demeanor made the experience very positive. Thank you ."
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Karen Kirkham

June 3, 2025

5  out of  5
rating by Karen Kirkham
"It's always a pleasure to work with this office. Heather provided exceptional assistance with a recent change request."
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Tatiana Wellens

June 2, 2025

5  out of  5
rating by Tatiana Wellens
"I love working with them, quick and efficient. Heather was very helpful and got everything done within 10 minutes. Five stars."
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Kimberly

June 2, 2025

5  out of  5
rating by Kimberly
"Chasity is very helpful, knowledgeable, and friendly! I have had nothing but positive experiences with this team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendra Drew

May 28, 2025

5  out of  5
rating by Kendra Drew
"I switched over from another State Farm office to Karen’s office. It had been a while since I reviewed my policies so I took the opportunity to review them with Brianna. She put the coverage in perspective for me in order to meet my needs and make sure I would be covered if anything happens. Thank you for making the transition seamless Brianna!"
We responded:
"Thank you so much, Kendra. Customer satisfaction means a lot to my Team and I. "
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David Izada Rodriguez

May 27, 2025

5  out of  5
rating by David Izada Rodriguez
"They have been my agents since I moved to Winter Haven. Every time I need an update, I get good and fast service. This time, it was a little more complicated, but as successful as before. Congratulations! Today I went to get insurance for a new car I needed to register in Polk County, and it was very easy. It is the service that keeps customers happy and loyal. Keep the good work!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joseph DiVito

May 25, 2025

5  out of  5
rating by Joseph DiVito
"Very good office help"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support."
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Yvonne Straub

May 23, 2025

5  out of  5
rating by Yvonne Straub
"Back in this area and so glad I have the best representative around again; Heather. I receive quick responses to my questions, always making sure I have the right coverages and is extremely knowledgeable and so professional! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bridget Norregaard

May 23, 2025

5  out of  5
rating by Bridget Norregaard
"Natasha helped by answering my question quickly. I really appreciated her prompt response."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ursula Nathey

May 20, 2025

5  out of  5
rating by Ursula Nathey
"Today I had the pleasure of speaking with Cameron regarding my refund of car insurance. She immediately called the billing department and found out exactly what was going on with my refund. A++ service from this office at all times."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard

May 19, 2025

5  out of  5
rating by Richard
"Karen's team made sure all of our insurance was what we needed. Very pleasant time."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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MrConstantino89

May 16, 2025

5  out of  5
rating by MrConstantino89
"I own a commercial landscape business , and when my business insurance policies (GC, WC, & Commercial Auto) sky rocketed for no reason , no claims or accidents . I had to shop around and a buddy recommended Karen , she was able to give me the same coverage at a way better , reasonable price. Her and Chasity are great to work with ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Peggy Sieburth

May 16, 2025

5  out of  5
rating by Peggy Sieburth
"Heather reviewed all my policies with me by phone. She was most helpful in finding areas to save money and also to streamline my bill paying."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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brad reynolds

May 15, 2025

5  out of  5
rating by brad reynolds
"Best state farm agent around imo"
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Kim Veley

May 15, 2025

5  out of  5
rating by Kim Veley
"Heather was very pleasant and helpful dealing with my claim process! 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah

May 6, 2025

5  out of  5
rating by Sarah
"Heather was great. Very efficient and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Vance Hoddle

April 17, 2025

5  out of  5
rating by Vance Hoddle
"Prompt Service without trying to direct me to the website!"
We responded:
"We're here to serve you in whatever way you prefer! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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E Bassy

April 1, 2025

4  out of  5
rating by E Bassy
"The specifics an Insurance professional draws on to construct a Quote are based on a familiarity with the demands of a client's work routine, the client's mode of interaction with their community, the dynanics of the Insurance Company's Staff, ethics, and Support outlooks, and the Agent's shared sensitivity and dedication to the Client's values. I found Agent Hause's concerns focused and exact."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Kristin Mckenzie

March 28, 2025

5  out of  5
rating by Kristin Mckenzie
"Did a good job was super helpful and super fast !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Daniel Amores

March 24, 2025

5  out of  5
rating by Daniel Amores
"Very nice staff, they found the best price for us. I'm glad to have made the change."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jb wiggins

March 19, 2025

5  out of  5
rating by jb wiggins
"Mrs Chasity Reddick, Sr Account Rep, was very professional, knowledgeable and patient with my concerns. Thanks you Mrs Reddick!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Lara

March 19, 2025

5  out of  5
rating by Maria Lara
"Very knowledgeable on insurance necessities and needs. Greatly appreciated it, thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abigail Babcock

March 13, 2025

5  out of  5
rating by Abigail Babcock
"I needed 3 items addressed this morning. Heather was very professional and efficient with an exceptional attitude. Within 15 minutes I had 3 email confirming each issue addressed. Dean Kendall"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gina Dowd

February 20, 2025

5  out of  5
rating by Gina Dowd
"Chasity is very knowledgeable takes care of my insurance needs in a professional manner."
We responded:
"Thank you, Gina! "